Terms & Conditions

Bookings

All accepted bookings are subject to the T&Cs and conditions of this document. By making a booking you are accepting the following T&Cs.

Fees are per 4 hours from scheduled pick up time for 2 guests. Additional guests will be charged an additional fee each.

Full payment is required upon booking.

Valid Credit card details are required for all reservations and held as security against deposits, cancellation, no show and vehicle damage etc.

 

Exclusions General Tours

Wine tasting fees

Entrance fees and Venue Costs

Meals and Drinks

All Inclusive Tour

Restaurant Booking subject to availability

Drinks capped at $50pp

Pick up and Drop Offs

Listed tours are to and from the Clare Valley Region only 

Outer Regions can be arranged at time of booking subject to availability

Responsibility

The passenger/s assume/s full responsibility for keeping the vehicle clean and being respectful to the interior and exterior of the vehicle. Any damage or cleaning required will be charged to the passenger/s.

Personal items are the responsibility of the passenger.

Please note that disorderly or drunken behaviour will not be tolerated and we reserve the right to terminate the tour with no refund. In this event, passengers will need to find an alternative method of transportation.

Minors must be accompanied at all times by a responsible adult.

Cancellation or Reservation Modification

Cancellations must be made at least 7 days before the tour commences or we will hold full payment as a cancellation fee.

Bookings can be transferred or rescheduled to a future available date.

Insurance

Our Insurance Policies cover our passengers whilst inside our vehicle/s and en route only.

Safety Devices

Seat Belts must be used by all passengers whilst the vehicle is in motion.

Use of the safety devices will be the sole responsibility of the passenger/s.

 

Food and Beverage

No food of any description or beverages, other than water, are to be consumed inside our vehicles. 

Water bottles will be provided.

 

Smoking & Illegal Substances/Materials

Government legislation strictly prohibits smoking and any illegal materials and substances in all vehicles.

 

Waiting/Overtime

We will always endeavour to accommodate our guests who may require excess time with our vehicles, within reason and where possible, after the specified period of your reservation. Any waiting/over time will be charged in 15 minute increments.

Unforeseen Circumstances

We will make every effort to arrive at your pick-up location on time. However, In the event of congested traffic, weather conditions, illness, vehicle breakdown or mishap rendering the vehicle out of commission, we will provide a full refund or a reschedule.